File a Support Ticket

Can’t figure it out?

File a support ticket by clicking the below button. Please note you’ll need to be a registered user.

Help Topics

Create a zap with Zapier to add OTT users.

Overview You can add users to your audience using our API endpoint. In order to access our endpoints you will need an API key/secret. …

Update details about your film within the content management system.

Log into AutoDCP. From the AutoDCP homepage, click ” User Login” Click the TV icon to see your films. To edit the details of…

Cross referencing Filmfreeway, or Madmimi, Streak, Mailchimp…, reports with AutoDCP.

The problem. Filmmaking is a team sport (which is good). However, this can create a bit of a challenge in knowing who’s who and…

Has my festival received my DCP?

If you use AutoDCP eDelivery to send your DCP to a festival it will send you an email receipt confirming the delivery. You can…

Festival TechOps Training #1

Covered Items FilmMaker Tutorials Requirements Activating Making a DCP Uploading an existing DCP Delivering a DCP Showrunner Tutorials Keeping track of your filmmakers and…

DCP Playlists… or a neat trick for faster DCP making!

Want to get things done faster? If your movie is over twenty minutes in length this might help you. Digital cinema supports the concept…

Activating the AutoDCP Dropbox app, what does it do?

What happens when you activate the AutoDCP Dropbox app? When you grant access to AutoDCP, Dropbox simply creates a folder in your own Dropbox…

How long does it take to uploading your source or an existing DCP?

Is it taking too long to upload your source or an existing DCP? Maybe it is. If you are using an internet browser like…

SimpleDCP

Is your DCP with SimpleDCP? SAVE LOTS OF TIME. You can now transfer your DCP directly to the festival without first downloading and re-uploading.…

Making a Show Drive — Video

This is the last step, copying your DCP to an external drive so you can give it to your projectionist for playback. Be aware…

Uploading an Existing DCP — Video

eDelivery — Video

Making a DCP — Video

Activating AutoDCP Video

edelivery

AutoDCP Digital Delivery Serivces. Overview Studio Supported Services Paypal Subscription & Canceling Key features e-delivery is a monthly subscription service use it to delivery…

Source Requirements for Theatrical Playback

Best practices Making a DCP with AutoDCP is easy. Take your source, drop it in your dropbox account and voila your source is converted…

How long does it take to make a DCP?

AutoDCP is probably the fastest DCP encoding service in the professional post production world today. Although you may expect rapid service if you…

Jeanette and Brian talk about DCP’s at Moviola

Brian Quandt and Jeanette DePatie invited to speak to Moviola about DCP’s. About Moviola. Established in 1919, Moviola created the very first film editing…

Local 695, Hollywood Sound and Video Projection

The following is a presentation given to Local 695. Local 695 is the sound and audio union responsible for feature film making. Discussed are…

Common mistakes when making a DCP, a must read.

Here’s a short check list to insure your get the best you can out of AutoDCP. Depending on the aspect of your movie, make…

How to get your trailer DCP to pass Deluxe QC

Get your trailer (or film) actually shown at a big theater! I can’t sell your film for you, but I can share the technical…

Festival Runner’s Guide to DCP’s

This is a quick start guide to help festival runner’s understand the DCP–which has become the industry norm for theatrical projection. Overview. Today the…

User Guide

About AutoDCP AutoDCP is a cloud-based tool for automatically creating DCPs from your content. It allows you to simply and automatically create correctly configured…

Quick Start Guide

Go to autodcp.com and click on “Activate”. Here’s a shortcut to the button. (NOTE: You’ll need a Dropbox account to use AutoDCP.) Once…

How to Make a DCP for Free.

Did you know you can make a DCP for Free with AutoDCP? It’s pretty easy, just follow these steps. If you have not yet…

Name your movie right, and look more professional.

Should I name the movie file in some special way? Short answer is yes. Must I name it in a special way? No, it…